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Individualized Care


IC-APSometimes we all need one-on-one attention.
A little extra companionship can often ease the transition, up the celebration and make all the difference when it comes to recreation. At Élan Westpointe, we offer just that with a personalized program that has move-in days, birthdays and holidays covered—just because days, too.

The Ambassador Program
With our Ambassador Program, customized one-on-one packages are offered to meet each resident’s interests, so the options are virtually endless. Here are just a few examples:

▪​ Round of golf and a leisurely lunch
▪​ Matinee at the movies and all the snacks that go with it
▪​ Visit to a favorite museum and favorite restaurant after
▪​ Walk and picnic in the park on a perfect afternoon
▪​ Celebratory dinner and theatre, dance or concert tickets
▪​ Morning or afternoon shopping and snacking at the mall

IC-OOOPSpecial times deserve special treatment.

Here are a few categories to keep in mind when you can’t always be with your loved one.


Transition Packages
The first few days of life at any new place can be a little hectic—without someone to show you around and offer a hand. So when your loved one is moving into Élan Westpointe or returning after a hospital or rehabilitation stay, and you can’t be there every minute to help, one of our trained companions can provide one-on-one assistance to gently introduce (or reintroduce) new faces, routines and activities in a loving and personalized way. With a Transition Package, you can rest easy knowing that a potentially stressful time will be handled in the most kind and caring manner.


Celebration Packages
We understand that work schedules or distance just don’t allow you to spend all the time you’d like with your loved one. And, unfortunately, you can’t wrap up a big hug and tie it with a bow. So a one-on-one Celebration Package can make any day extra special. Birthdays. Holidays. Personal days. We’ll help you plan an event or activity with a trained companion to attend to your loved one’s every need. From museum visits or theatre tickets and dinner at a favorite restaurant to a parade or picnic at the park, a customized Celebration Package includes all expenses, escort fees and transportation.


Recreation Packages
A move to Élan Westpointe doesn’t mean your loved one has to give up favorite activities. Golfing, beachcombing, season tickets, museum memberships…you name it. Recreation Packages make transportation and participation in those loved pastimes possible. Our one-on-one companions are specifically trained to meet the special needs those pursuits require. You can rest easy knowing that an on-staff associate will provide all the one-on-one compassionate and loving assistance your loved one needs to get the most enjoyment out of treasured hobbies and activities.

IC-QAAmbassador Program questions? Quick answers here.

The packages are customized and subject to market pricing, so costs will vary—based on length of time scheduled, cost of entrance fees or tickets, any applicable meal expenses and transportation. As a general rule, 4-hour event packages start at $150.

Help plan your loved one’s special day! Contact us as soon as possible so we can source tickets, make any necessary reservations and assign the trained companion best suited for the activity. After the big day, you can expect a written summary and pictures from the event so you will definitely feel like you were a part of it.